![]() ![]() While the SaaS model cut its teeth in applications like sales force automation, vendors are increasingly selling platform as a service ( PaaS) offerings as well, such as Amazon Web Services, Google AppEngine, or .Ĭlearly SaaS interest and hype remain strong. Over the past decade companies like Salesforce, NetSuite, and SuccessFactors have pushed the software as a service ( SaaS) model where the vendor both runs the software and bills on an annual subscription basis to use it. That said, there are many ways to mitigate each of the above points and all of the world’s largest software companies, such as Oracle and SAP, still do most of their business on a perpetual license model. Have less customer-success-focused cultures because sales reps care about customer success only to the extent they see potential follow-on license business in the short term. ![]()
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